PAYMENT POLICY
GREECE
The payment of the order is made exclusively in the following ways:
1. CASH ON DELIVERY
The customer pays in cash the corresponding value of their order to the authorized employee of the collaborating company Courier Center, upon delivery of the order, to the shipping location indicated by the customer. The cost of the service cash on delivery amounts to 2 euros and it is possible to pay by cash on delivery only for orders that do not exceed 500 euros.
2. CREDIT/DEBIT CARD
Transactions are carried out in an encrypted environment with a secure way through a special service of the cooperating bank. The cards that can be used are Visa, MasterCard, and Maestro.
The card is charged after a check of validity and available balance.
3. PAYPAL
Transactions are carried out in PayPal’s safe and encrypted environment.
4. BANK DEPOSIT
The customer has the possibility to pay by depositing into the Company’s account, with justification of the order number and the customer’s name, in the account indicated during the payment (checkout).
Payments must be addressed to the following bank account:
Account owner: SIANNA LAMPRINI
Bank Name: Piraeus Bank
IBAN: GR49 0172 1670 0051 6710 6129 673
SWIFTCODE: PIRBGRAA
CYPRUS
The payment of the order is made exclusively in the following ways:
1. CREDIT/DEBIT CARD
Transactions are carried out in an encrypted environment with a secure way through a special service of the cooperating bank. The cards that can be used are Visa, MasterCard, and Maestro.
The card is charged after a check of validity and available balance.
2. PAYPAL
Transactions are carried out in PayPal’s safe and encrypted environment
SHIPPING POLICY
The Company delivers its products throughout Greece with the cooperating courier company Courier Center, whereas for Cyprus Courier Center is cooperating with Aramex to deliver your orders. The cooperating company will deliver the order to the shipping address where the customer has submitted when completing the order form or to the address where the customer has previously informed the Company. The company bears no responsibility in the event that the customer has entered incorrect shipping information and must inform the Company as soon as possible.
GREECE
For orders up to 80 euros, shipping costs are 3 euros, while shipping is free if the value of the order exceeds 80 euros.
CYPRUS
For orders up to 180 euros, shipping costs are 12 euros, while shipping is free if the value of the order exceeds 180 euros.
DELIVERY TIME
The delivery time of the products is specified in the order depending on the availability of the products and their shipping location, which is confirmed by the acceptance of the order by the Company.
GREECE
The delivery time is 1-3 working days for areas within Attica or any other city in Greece, while in islands and hard-to-reach areas the delivery time is 2-5 working days.
CYPRUS
The packages are shipped via airplane and the delivery time is 3-4 working days.
For bulk orders or for special orders or orders tailored to the customer’s requirements, the above delivery times do not apply since the delivery time is agreed on a case-by-case basis with the customer in writing (e-mail).
Deliveries are made every day during the delivery hours of the cooperating courier company, while shipments and deliveries do not take place on weekends and holidays.
Also, orders entered into our system on holidays will be executed on the next working day after the holiday.
The Company makes every effort for the timely delivery of orders and reserves the right not to accept responsibility in cases of force majeure or unforeseeable situations or events.
The Company is not responsible for delays in the execution of the order, which cannot reasonably be attributed to the fault of the Company or are due to reasons of force majeure (strikes, bad weather conditions, etc.) but needs to inform the customer accordingly in each such case.